Current information: Renting a motorhome and coronavirus

The coronavirus has spread across large parts of Europe. The responsible authorities are taking all measures to combat and contain it. Here at RENT AND TRAVEL, we are also taking additional steps to accommodate our customers and to ensure that everyone stays healthy and safe.

On this page, you can find up-to-date information about the measures we are taking in response to the coronavirus and its consequences.

1. When will travelling within Germany be allowed again and which camping sites are open?

In the meantime, all federal states have relaxed their travel restrictions to enable us campers to holiday in Germany. From coasts to forests or mountains – our country has much to offer and is waiting to be discovered by you in 2020. In our PDF file, we reveal where you can currently travel to, when camping pitches and camping sites re-opened and what special circumstances you need to take into account in each state.

Please note: The information provided about the individual states in Germany is based on official statements by the relevant ministries. These statements are conditional and will be updated on an ongoing basis.

Download the PDF file now

2. When will it be possible to travel abroad again?

Since 15 June 2020, the global travel warning for all non-essential tourist trips issued by the German Foreign Office has been lifted for the majority of EU member states, the Schengen Area and the United Kingdom. At the same time, many European countries, including France, Switzerland and Denmark, have re-opened their borders to tourists. Since 15th May, only random checks have been carried out in some cases. If you already know the destination you wish to visit in your motorhome, we recommend contacting the camping sites well in advance. This will ensure that you don’t have to make do without a camping site due to the expected high demand. Our PDF file provides a brief overview of planned border openings as well as the status of camping sites in Europe.

Please note: The information provided about individual countries is conditional and will be updated on an ongoing basis.

Download the PDF file now

3. How can I contact RENT AND TRAVEL regarding an existing booking?

You can contact our Support Team between 10:00 and 16:00. Due to the current disruptions caused by the coronavirus, we are experiencing an increased volume of customer enquiries at present. We would therefore ask that you send us your enquiry by e-mail to reservierung@rentandtravel.de, including the following information so that we can respond to your question as quickly as possible:

  • Booking number
  • A brief description of your request

4. Will my travel cancellation insurance cover any cancellation fees that may apply?

Travel cancellation insurance normally only covers you if you are unable to travel due to an unforeseeable illness. Your insurance policy will not pay out if you cancel your holiday based on the fear of becoming ill. Fear of possible infection or a high risk of infection at the travel destination are not insured events.