Authorised driver/minimum age/driver’s license
The minimum age for renters and drivers is 21 years old. The renter or authorised driver must be in possession of a valid driver’s license for at least one year. For vehicles over 3.5 tonnes, the minimum age is 25 with a valid driver’s license for at least three years. The vehicle may only be driven by the renter and any additional drivers registered upon renting of the vehicle. The driver and any additional drivers must present a valid driver’s license when renting the vehicle.
The rental price consists of the basic rental price and a service fee applicable for each rental. The prices include VAT as well as liability and fully comprehensive insurance (with €1.500,- excess per claim). In particular, fuel costs, tolls, parking and camping fees, as well as any fees associated with traffic tickets or fines will be charged to the renting party. The calculation of the rental price is charged per night. Unfortunately, one-way rentals or the return to another station are not possible.
Service flat rate
The service flat rate of €140,- is charged once per rental. This lump sum includes the costs for handing over the vehicle and the detailed instruction of the renting party regarding the handling of the motorhome as well as its return upon conclusion of the rental. Furthermore, the fee covers the costs for a propane gas filling (one bottle), the basic equipment with WC chemicals, the letter of protection, and the cleaning of the motorhome’s exterior.
The renting party pays to the rental agency a deposit of €1.500,-. The down payment must be made upon transfer of the vehicle. Payment can be made in cash or using a debit or credit card (may vary depending on the rental station).
Beginning with a rental period of 15 nights, the mileage is unlimited. For all rental periods of 15 nights or less, 300 km are included in the price per night; every additional kilometre is charged at a rate of €0.38/km.
Minimum rental period
The minimum rental period is 6 nights; during the summer holidays in the respective federal state in Germany, the minimum rental period can be 13 nights. Shorter rental periods are available within the scope of our last-minute offers as well as Flexi-Deals. More information can be found at: www.rentandtravel.de/angebot
Vehicle transfer and return
The renting party is responsible for cleaning, refuelling and returning the vehicle in a condition stipulated in the contract. The vehicle status is documented with a handover protocol upon return. This protocol is signed by both the renting party and the rental agency. The transfer and return usually takes place from Monday through Friday: during the rental agency’s normal business hours. The applicable times are listed in the rental contract. On Saturdays, transfers and returns are only accepted upon prior agreement and upon payment of an additional €29 fee. We are unable to handle any vehicle transfers or returns on Sundays or public holidays. The vehicles are transferred with a full tank of gas and must be refuelled upon return. Otherwise, costs will be incurred for the refuelling of the vehicle.
The vehicle is transferred in a clean state. The renting party must clean the vehicle prior to returning it. If the vehicle is not properly cleaned, then the following costs are incurred:
- Interior cleaning: €150
- Cleaning of the bathroom: €160
If the renting party would like to cancel a booking, then a cancellation fee of €200 applies.
In other respects, the Renter may cancel as follows:
- Cancellation up to 61 days prior to rental period begin requires a payment of 20% of the rental price (cancellation fee) to the rental agency.
- Cancellation from 60 to 30 days prior to rental period begin requires a payment of 40% of the rental price (cancellation fee) to the rental agency.
- Cancellation from 29 to 15 days prior to rental period begin requires a payment of 80% of the rental price (cancellation fee) to the rental agency.
- Cancellation less than 15 days prior to rental period begin requires a payment of 90% of the rental price (cancellation fee) to the rental agency.
If the vehicle is returned prior to the conclusion of the agreed rental period, then the full contractually agreed rental price is due. The renter can protect themselves from incurring the costs due in the event of cancellation by means of purchasing a travel cancellation insurance policy at the renter’s own terms and conditions. The contractual right to cancel shall not apply if the Renter has booked a special offer, in particular so-called taster tours.
All vehicles are non-smoking vehicles. Pets are only allowed in the vehicles if this has been permitted by the rental station. Extra fees apply.